Terms and Conditions (GTC)

Version: August 2026 — This is a non-binding convenience translation. Only the German version of these Terms and Conditions is legally binding, and the language of the contract is German.

§ 1 Scope and provider

These General Terms and Conditions (“GTC”) apply to all orders, deliveries and services concluded through the online shop at sta-trading.de as well as within other business relationships with us.

Provider and contracting party:
STA Trading
Owner: Sener Kirli
Westuferstr. 25
45356 Essen
Germany
Phone: +49 201 84362510
E-mail: info@statrading.de
VAT ID: DE353055316

These GTC apply to consumers (Section 13 BGB) and entrepreneurs (Section 14 BGB). Deviating, conflicting or supplementary terms of the customer do not become part of the contract unless we have expressly agreed to their validity in text form.

§ 2 Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer but a non-binding invitation to order.

By clicking the order button you submit a binding offer to purchase the goods in your basket. Before submitting your order you can review your entries at any time and correct them using the browser and the order process.

Receipt of your order is confirmed by e-mail without undue delay. This confirmation of receipt does not yet constitute acceptance of the offer. The purchase contract is concluded once we expressly declare acceptance of the order, dispatch the goods, or make the goods available for collection.

We store the contract text. The contract is concluded in German.

§ 3 Prices and shipping costs

All prices stated are final prices in euros and include statutory VAT unless expressly stated otherwise. Registered business customers (B2B) may be subject to different price displays and conditions; the prices shown in the respective customer account are decisive.

Shipping costs shown during the order process are added. For orders with a goods value of €1,000 or more we deliver free of shipping charges within Germany, unless stated otherwise during the order process.

For deliveries to countries outside the European Union, customs duties, import VAT and other charges may apply, which are to be borne by the customer.

Bulky goods, dangerous goods and freight forwarding deliveries may incur different shipping costs. These are shown separately before completion of the order or communicated individually.

§ 4 Payment terms

The payment methods offered during the order process are available, in particular:

For advance payment, please transfer the invoice amount to:
Sparkasse Essen
IBAN: DE30 3605 0105 0002 3808 97
BIC: SPESDE3EXXX

In the case of advance payment we dispatch the goods after receipt of full payment. The invoice amount is due for payment without deduction within 14 days of the invoice date unless otherwise agreed.

Purchase on account and individual payment terms require a separate agreement and are granted exclusively to business customers following a positive credit assessment. There is no entitlement to this.

If the customer defaults on payment, we are entitled to charge default interest at the statutory rate. We reserve the right to claim further damages.

§ 5 Delivery and delivery times

Delivery is made to the delivery address provided by the customer. Unless stated otherwise in the offer, the delivery time within Germany is usually 2 to 5 working days from conclusion of the contract, or from the date of receipt of payment in the case of advance payment.

Information on delivery times is a non-binding approximate indication unless a binding delivery date has been expressly agreed.

If individual items of an order are temporarily unavailable, we are entitled to make partial deliveries insofar as this is reasonable for the customer. No additional shipping costs arise for the customer as a result.

If an ordered item is permanently unavailable, we will inform the customer without undue delay. Any payments already made will be refunded without undue delay.

Where freight or pallet goods are delivered, the customer must provide an unloading point and arrange unloading, unless otherwise agreed.

§ 6 Transfer of risk and transport damage

For consumers, the risk of accidental loss and accidental deterioration of the goods passes upon handover of the goods to the customer.

For entrepreneurs, the risk passes upon handover of the goods to the forwarder, carrier or other person designated to carry out the shipment.

If goods are delivered with obvious transport damage, we ask you to report the damage to the carrier where possible and to notify us promptly. Failure to give such notice has no consequences for your statutory rights and their enforcement, in particular your warranty rights; however, it helps us to assert our own claims against the carrier.

§ 7 Retention of title

The delivered goods remain our property until payment has been made in full.

Towards entrepreneurs we retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. The entrepreneur is entitled to resell the goods subject to retention of title in the ordinary course of business; all resulting claims are hereby assigned to us in the amount of the invoice value. We accept this assignment.

§ 8 Right of withdrawal

Consumers have a statutory right of withdrawal. Details, conditions and exceptions are set out in our Right of Withdrawal notice, which forms part of these GTC.

We expressly point out that the right of withdrawal does not apply in particular to goods manufactured, mixed or adjusted according to individual customer specifications (e.g. individually tinted paints and coating systems), nor to goods which after delivery have been inseparably mixed or combined with other goods.

Entrepreneurs have no statutory right of withdrawal. The return of faultless goods outside statutory claims takes place exclusively by prior agreement and may be made subject to a reasonable handling fee.

§ 9 Product information, samples and application

Information on colour shades, surfaces, coverage, drying and curing times as well as consumption values are guide values determined under laboratory conditions. Deviations in practical use are possible and do not constitute a defect.

Colour representations on screens and in printed materials, as well as minor production- and batch-related colour and structural deviations, are technically unavoidable and do not justify a complaint. We recommend using material from the same batch for continuous surfaces and preparing a sample area in advance.

Only the current technical data sheets and safety data sheets of the manufacturer are authoritative for application. The customer is obliged to read these before processing, to check the suitability of the product for the intended purpose on their own responsibility, and to observe the applicable occupational safety, storage and disposal regulations.

Technical application advice is given to the best of our knowledge but is non-binding and excludes liability, unless a separate, paid consulting service has been expressly agreed. It does not release the customer from their own examination of the products for suitability for the intended purpose.

§ 10 Warranty

The statutory provisions on liability for defects apply.

For consumers, the limitation period for claims due to defects in newly manufactured goods is two years from delivery.

For entrepreneurs, the limitation period for claims for defects is twelve months from delivery. Entrepreneurs must inspect the goods immediately upon receipt and report obvious defects immediately, and hidden defects immediately upon discovery, in text form (Section 377 HGB). Otherwise the goods are deemed approved.

The above reductions of the limitation period do not apply to claims for damages arising from injury to life, body or health, in cases of intent or gross negligence, in the event of fraudulent concealment of a defect, or to claims under the Product Liability Act.

Information on manufacturer guarantees does not affect statutory warranty rights and only becomes part of the contract if expressly designated as a guarantee.

§ 11 Liability

We are liable without limitation for damages arising from injury to life, body or health, for intent and gross negligence, in the event of fraudulent concealment of a defect, within the scope of a guarantee assumed, and under the Product Liability Act.

In the event of slightly negligent breach of material contractual obligations — that is, obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely — our liability is limited to the foreseeable damage typical for the contract at the time of conclusion.

Otherwise liability is excluded. The above provisions do not entail a change in the burden of proof to the detriment of the customer.

§ 12 Set-off and right of retention

The customer may only set off claims that are undisputed or have been legally established. The customer is entitled to a right of retention only insofar as their counterclaim is based on the same contractual relationship. Further statutory rights of consumers remain unaffected.

§ 13 Vouchers and promotions

Promotional and discount codes can only be redeemed within the stated period and only once per order. Cash payment, interest and subsequent set-off are excluded. Combining several promotions is only possible if expressly stated. If the order is withdrawn in whole or in part, the discount entitlement lapses if the minimum order value is thereby no longer reached.

§ 14 Dispute resolution

The European Commission provides a platform for online dispute resolution. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 15 Applicable law and place of jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory consumer protection provisions of the state of their habitual residence.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is Essen, Germany.

§ 16 Final provisions

Should individual provisions of these GTC be or become wholly or partly invalid, the validity of the remaining provisions shall remain unaffected. Amendments and additions to this contract require text form.